Spa Etiquette

We advise that reservations be made in advance in order to secure your preferred date and time of treatment.

Arrival time
Please arrive 15 minutes prior to your first appointment. Late arrivals will result in a reduced treatment time and will not receive an extension. Full treatment price will be charged.

Spa Attire
You will find a Robe, Slippers & disposable underwear in the locker to change into before your treatment. Your therapist will only expose the portion of your body that is being treated at the time.

Disclosure of health concerns and conditions
Kindly advise your therapist of any health conditions, allergies or injuries that could affect your treatment with us.

Cancellation Policy
As a courtesy, we request that you notify the spa a minimum of 24 hours prior to your appointment in order to avoid a 50% cancellation charge. Cancellation within 12 hours will incur 100% charge.

Cell Phone Policy
To maintain the desired atmosphere of relaxation, all cell phones are to be switched off or on silent mode.

Personal valuables
Please leave your jewellery and other valuables at home or in the lockers provided at the spa.

Pregnancy
We offer specially designed treatment and programmes for expectant and nursing mothers.

Spa Gift Vouchers
Gift Vouchers make an ideal present and are available at any of and for any of our Spas.

Spa Membership
Please call us, visit or website or visit any of our spas for more information.

Treatment Courses
Optimum results can be gained from certain treatments with regular repetition. In order to know more or schedule a course of treatment please contact the spa manager at a spa closest to you.

Homecare
To continue the benefits of your spa experience at home, products used in your treatment are available from your therapist and spa reception. Your spa therapist will be happy to advise you.

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